Choosing the Right Nurse Call System

What You Really Need to Know

If you manage, operate, or plan for a senior living residence, you’ve probably searched some version of:

“What’s the best nurse call system?” or “How much does a call bell system cost?”

You’re not alone.

Whether you’re running independent living, assisted living, memory care, or long-term care, nurse call systems play a critical role in resident safety, staff efficiency, and regulatory compliance. Let’s break it all down in plain language so you can make a confident, informed decision.

What Is a Nurse Call System (and Why It Matters)?

A nurse call system (also called a call bell system) allows residents to request help from staff when they need it. At its core, it’s about one thing: getting the right help to the right place as quickly as possible.

In senior living environments, nurse call systems are used to:

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Improve resident safety
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Reduce response times
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Support staff workflows
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Meet regulatory and accreditation requirements
Modern systems go far beyond a simple button and light. Today’s nurse call solutions can include pull cords, pendants, mobile alerts, location awareness, and reporting.

Is There a Difference?

Nurse Call Systems vs Call Bell Systems

✓ Call bell system is often used in assisted living or smaller facilities
✓ Nurse call system is more common in hospitals and long-term care

Functionally, they refer to the same thing: a system that allows residents
to call for assistance and alerts staff.

How Much Does a Nurse Call System Cost?

The cost of a nurse call or call bell system depends on:

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Number of rooms or suites
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Wired vs wireless design
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Use of pendants and mobile devices
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Integration with phones or pagers
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Installation complexity
Typical pricing ranges:
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Small assisted living: lower five figures
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Large long-term care or memory care: higher five to six figures
It’s important to remember: the cheapest system is rarely the safest or most compliant.

Are Nurse Call Systems Required by Code?

Yes, in most senior living environments.

Depending on the province/state and care level, regulations may require:

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Nurse call capability in resident rooms
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Pull cords in bathrooms and showers
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Visual and audible alerts
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Staff annunciation points

Long-term care and memory care almost always have stricter requirements than independent living. Always confirm compliance with local building codes, healthcare regulations, and accreditation bodies.

Pull Cords

Why Bathrooms Are Critical

Pull cords are one of the most overlooked and most important safety features in senior living.

Common questions include:

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Where are pull cords required?
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How high should a pull cord be installed?

In most cases:

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Pull cords are required in bathrooms and showers
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They should be reachable from the floor
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They must clearly trigger an emergency alert

Falls most often happen in bathrooms; pull cords save lives.

Nurse Call Pendants

Freedom with Safety

A nurse call pendant allows residents to request help wherever they are.

Frequently asked questions:

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Are pendants waterproof?
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Can they be worn in the shower?
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What happens if the battery dies?

Modern pendants are:

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Lightweight and wearable
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Often waterproof or water-resistant
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Designed with long battery life and alerts for low battery
Pendants are especially valuable in independent living and assisted living, where residents want mobility without sacrificing safety.

Wireless vs Wired

Which Is Better for Senior Living?

This depends entirely on your building and care model.

Wireless nurse call systems are often ideal for:

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Older or historic buildings
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Assisted living and independent living
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Facilities that want minimal disruption

Wired nurse call systems are often preferred for:

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Long-term care
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Hospitals
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Highly regulated environments
The “best” system is the one designed specifically for your residence, not a one-size-fits-all solution.

Features to Look for in a Modern Nurse Call System

When comparing vendors, ask about:

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Mobile alerts to phones or pagers
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Location awareness
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Escalation if alerts aren’t answered
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Reporting on response times
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System redundancy and backup power

These features don’t just improve safety, they also support staff accountability and operational efficiency.

Installation

What to Expect

Common installation questions:

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Can a nurse call system be installed in an occupied building?
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Will residents be disrupted?

The answer is usually yes; it can be done carefully.

Experienced providers can:

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Work around occupied rooms
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Phase installations
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Minimize downtime

Wireless systems are excellent for retrofits.

Future-Proofing Your Nurse Call Investment

A nurse call system is a long-term investment. Ask us:

✓ Can the system expand later?
✓ Does it support new technologies?
✓ What is the expected lifespan?

Choosing a scalable, standards-based system helps protect your investment as care models evolve.

Final Thoughts

Choosing a nurse call system for senior living isn’t just about technology — it’s about resident dignity, staff confidence, and peace of mind for families.

If you’re asking the same questions everyone else is searching, that’s a good thing. It means you’re doing your homework.

The right system:

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Matches your level of care
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Meets code requirements
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Supports staff workflows
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Grows with your residence

And most importantly it helps ensure residents are never alone when they need help.

We’re here to help

Contact Us Today

Get expert guidance on choosing the right nurse call system for your senior living residence.